Tracking Orders
Please check your junk or spam folder for your order confirmation email.
All orders are shipped via Royal Mail Tracked and are typically delivered the next working day after dispatch.
You’ll receive a tracking number by email as soon as your order has been dispatched.
Delivery Times
Order placed before 12pm are dispatched same day, aiming to deliver next working day (Monday–Friday, excluding bank holidays).
Orders placed over the weekend are processed on Monday, with delivery typically arriving on Tuesday.
For full delivery options and detailed timeframes, please refer to our FAQ.
Product Availability
All items displayed are in stock and ready for immediate dispatch.
Looking for something specific or a custom order? Submit the form below. Custom orders are usually ready within 7–10 days and are non-refundable.
Ecollars.co.uk
About Ecollars.co.uk
Ecollars.co.uk is an official UK retailer of Ecollar Technologies products, providing a trusted source for genuine equipment and ongoing support.
At this time, we don’t supply other dealers or trainers within the UK.
If you’re a trainer who has previously purchased from us and would like to be featured on our ‘Find a Trainer’ map, we’d love to hear from you—get in touch below to learn more about exclusive trainer base and upcoming events.
Contact Form
Our Team
Please treat our team with respect. We’re here to ensure your experience with Ecollars.co.uk is smooth and enjoyable. Verbal abuse towards our staff will not be tolerated.
We aim to respond to every enquiry as quickly as possible, usually within 1–2 working days.